What do I need to be able to work for CloudSource?
You will need a quiet, distraction-free place from which to work that includes a door. It is important to note that working from home is not a replacement for child/elder care. In addition, you will need to have a PC that meets our minimum requirements and a high-speed broadband account that meets our throughput tests.
How much does CloudSource pay?
CloudSource remote workers enjoy a pay rate that is very competitive in the work at home industry. There are two methods of payment CloudSource offers their employees; direct deposit or the ADP TotalPay debit card.
How does scheduling work at CloudSource?
While this can vary from client to client, most of our CloudSource Consultants enjoy flexible schedules within various shift offerings based partially on their performance and dedication. Although client needs will be at the forefront of scheduling we make every effort to offer the best opportunities and flexibility to our consultants.
Do I have to pay for Training?
No. CloudSource remote workers are "direct-hire" employees, so you are paid for training, unlike being an independent contractor where you not only pay for training, but are not guaranteed a position even if you pass.
Can I work for CloudSource if I already work for another Work at Home company?
As a direct hire employee, if you work for CloudSource, you can't work for another work at home company as it may be a conflict of interest.
Can I work for more than one client at a time?
CloudSource doesn't use a "shared-agent" model, so when you are assigned to a client, you will be 100% dedicated to that client.
What if I don’t like the client I’ve been hired for?
At CloudSource, we take our commitments to our clients very seriously and we ask that you help us do that by standing by your commitments to us when you commit to a client program. CloudSource allows you to transfer to another available position once you’ve been on your current client program for six months or more and have been in good standing during that time.
Does CloudSource provide benefits to its remote workers?
Yes, CloudSource offers the same benefits to remote workers who are full-time employees and offers a basic 401k package for part-time workers.
I use mobile broadband or satellite for my internet connection; will that work?
Unfortunately not, high-speed cable or DSL internet connection is a must. We do not support mobile broadband, satellite or wireless at this time.
What types of positions are available at CloudSource?
The majority of the work at home positions are part time, with occasional full time positions opening up. The opportunities continue to expand as client demand and need changes throughout the year. In most positions there are opportunities that become available with occasional possibilities for advancement. CloudSource is one of the very few work at home companies that promotes its remote workers into management positions if they demonstrate the dedication and flexibility we require of a Sutherland Manager.
Does CloudSource require background or credit checks?
CloudSource requires a criminal background check of all remote workforce employees. Additionally, some clients may ask for an additional screening for credit. You will be informed if this additional requirement is needed for the position you are applying for during the interview process.